STORE POLICY
Customer Care
At Core Mobility, exceptional customer care is the heartbeat of everything we do. Our dedicated ATP and tech team is available to help troubleshoot, service, and evaluate your equipment as quickly and efficiently as possible and every issue is resolved with genuine care. Whether you're troubleshooting a device, thinking what options are possible for a client, or simply need guidance, we treat each interaction as an opportunity to build trust and deliver personalized solutions that put your mobility, comfort, and confidence first.
Privacy & Safety
We are fully HIPAA-compliant, meaning any protected health information (PHI) you share with us—whether through our app, customer portal, or direct support interactions—is encrypted, securely stored, and only accessed by authorized personnel on a strict need-to-know basis. We maintain transparent policies on data privacy, product warranties, and responsible use, while providing comprehensive user training and ongoing safety updates. Your phone number and email information will be used excluseively to send messages you have opted-in to receive based on your consent. We do not sell or share your personal information with third parties.
Payment Methods
- Credit / Debit Cards
- Offline Payments
Consent Disclosure
SMS messaging services terms and conditions: Core Orthotics and Prosthetics respects your privacy. By opting into our SMS
messaging service, you agree to the following terms regarding how we handle your data:
• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS
updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for sending updates, and reminders related to our products or services.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any
time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages,
especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact Core Orthotics and Prosthetics at (479) 343-8001, (816) 343-5036, (660) 223-1029 or whitney@coreoandp.com for HELP
or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to
whitney@coreooandp.com or (479) 343-8001, (816) 343- 5036, (660) 223-1029. After unsubscribing, you will receive a final SMS
to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are
here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Core Orthotics and Prosthetics will not
sell, rent, or share the collected mobile numbers--